Terms & Conditions
1. Company & Contact Information
Reluxis LLC
Address: 5203 Juan Tabo Blvd NE, Albuquerque, NM 87111, United States
Phone: +1 (505) 378-5518] (Mon-Sun, 9 AM–6 PM ET)
Email: contact@reluxis.com
2. Acceptance of Terms
By purchasing from Reluxis LLC, you agree to these legally binding terms. If you disagree, do not use our services.
3. Authorized Microsoft Partner
Micosoft Partner ID: 974da2a0-cd86-49fc-88dc-9a01531573dc
All license keys are genuine and sourced directly from Microsoft’s authorized channels.
4. Order Process for Digital Licenses
Instant Delivery: Most keys emailed within 15 minutes.
Manual Verification: Some orders may take up to 48 hours (fraud checks).
Customer Responsibilities:
✅ Provide accurate email address (check spam folder).
✅ Ensure payment info is valid (Stripe-processed).
5. License Terms & Restrictions
Microsoft’s End User License Agreement (EULA) applies.
Strictly Prohibited:
❌ Reselling keys without Microsoft’s authorization.
❌ Using keys for unauthorized volume licensing.
❌ Initiating chargebacks without contacting us first.
6. Payment & Pricing
Currency: USD only.
Payment Processor: Stripe (Visa, Mastercard, AMEX).
Pricing Errors: We reserve the right to cancel orders with incorrect prices.
7. Refund Policy Summary
No refunds after key delivery (full policy: /refund-policy).
Exceptions: Invalid keys or undelivered orders (contact us within 7 days).
8. Account Termination
We may suspend accounts for:
Chargeback abuse.
Violating Microsoft’s licensing terms.
9. Limitation of Liability
Not Responsible For:
Microsoft server outages.
User errors during activation.
10. Dispute Resolution
Governing Law: New Mexico, USA.
Negotiation First: Contact us before legal action.
11. Policy Updates
Changes posted here. Continued use = acceptance.
For any inquiries, contact us at:
Email: contact@reluxis.com
Phone: +1 (505) 378-5518
Address: 5203 Juan Tabo Blvd NE, Albuquerque, NM 87111 United States