Shipping Policy
At Reluxis LLC, we specialize in instant digital delivery of genuine Microsoft software licenses, cloud subscriptions, and product keys. Since our products are delivered electronically, there is no physical shipping involved.
1. How Digital Delivery Works
After completing your purchase, you will receive:
An order confirmation email (immediately after payment).
A second email containing your Microsoft license key, download link, or activation instructions (usually within 15 minutes to 24 hours, depending on order verification).
In rare cases requiring manual review, delivery may take up to 48 hours (we’ll notify you if delayed).
2. Delivery Timeframe
| Order Status | Estimated Delivery Time |
|---|---|
| Automatically Processed Orders | Within 15 minutes (most cases) |
| Orders Requiring Verification | Up to 24-48 hours (rare) |
Note: Check your spam/junk folder if you don’t see the email. If still missing, contact us.
3. How to Access Your Digital Product
Your license key or download link will be sent to:
The email address used at checkout.
Your account dashboard (if you created one on our site).
Follow the instructions in the email to activate your Microsoft product.
4. Failed or Missing Delivery
If you do not receive your license key within 48 hours:
Email: contact@reluxis.com
Phone: +1 (505) 378-5518
Address: 5203 Juan Tabo Blvd NE, Albuquerque, NM 87111 United States